The Role of Vulnerability in Leadership
Leadership is no longer defined solely by strength, decisiveness, and authority. Modern leaders
are expected to demonstrate emotional intelligence, authenticity, and, crucially, vulnerability.
Discover Intuit360’s mission to inspire growth through consulting, leadership development and coaching.
Empowering Leaders to Drive Lasting Change
Intuit360 was founded with a clear mission: to empower leaders and transform organizations through intuitive, high-impact coaching, consulting services and leadership development. John and Louise Smallwood, the founders of Intuit360, recognized a growing need for a holistic approach to leadership that not only focuses on business performance but also on the personal growth and emotional intelligence of each individual.
With decades of experience across diverse industries, they set out to create a company that integrates proven leadership methodologies with real-world experience, supporting individuals and teams thrive in today’s complex business environments.
At Intuit360, our leadership philosophy is rooted in the belief that true transformation always begins in the mirror, with our own personal growth. Each Intuit360 program is designed to encourage and empower you as a leader and to support you with the tools and coaching required to bring about relevant change.
We understand that leadership can be a challenging, confronting though hugely exciting and fulfilling journey and our commitment is to support you along the way through the breakdowns and subsequent breakthroughs in life.
All Intuit360 coaches and consultants are highly experienced and highly trained though above all else they are courageous. We believe in the power of team and partnership and we will never avoid the tough questions or challenges that arise as we support you on your leadership pathway.
At Intuit360, we believe leadership goes beyond strategies and metrics—it’s about developing the whole person. We focus on empowering leaders to develop authentic awareness, resilience, while clearly understanding their role in owning and bringing about their own transformation.
We acknowledge that in today’s rapidly evolving business landscape, effective leadership requires resourcefulness, adaptability and intuition. Our programs are designed to foster these qualities, supporting leaders to confidently navigate complex challenges and make impactful decisions.
We are driven by the belief that true leadership success comes from inspiring and empowering people to develop themselves first. By investing in each individuals personal growth and wider team development, we support leaders to create environments where individuals thrive and organizations grow exponentially.
At Intuit360, our values are at the heart of everything we do. These guiding principles shape our approach to every client relationship, ensuring that we consistently deliver impactful results. Through our commitment to these core values, we are committed to supporting our clients to bring about enduring, positive change for both individuals and organizations alike.
We are committed to interrupting whatever gets in the way of your success.
Undertaking transformation can be challenging and we are committed to supporting you in achieving your goals.
We believe in the power of teamwork and collaboration.
When we create an environment of trust and effective communication, we can achieve extraordinary outcomes together.
We are always looking for new ways to solve challenges.
We pursue the cutting edge of leadership development, offering innovative & appropriate solutions to adapt to your needs.
We support leaders to unleash their full potential.
We support and empower individuals to take ownership of their growth and go beyond any perceived limitations.
We aim to exceed expectations in everything we do.
Excellence is about consistency and remaining committed to extraordinary outcomes for our clients.
John is a seasoned and highly respected Leadership Coach and CEO with a wealth of experience across diverse industries and global markets. Known for his calm, articulate, and direct approach, John excels at cutting through the complexities of leadership and team dynamics, bringing clarity and focus to the challenges his clients face.
An ontologically trained high-performance coach and accredited Master Coach, John draws from a range of methodologies blending his deep understanding of leadership with practical, real-world strategies. His clients describe him as someone who brings a profound sense of awareness, pushing them to examine where they are and what is required to become the leader and individual they aspire to be.
John’s coaching goes beyond traditional management consulting and surface-level fixes. His sessions are known for their intensity, depth of inquiry, and impact, leaving clients with a deeper understanding of themselves and a renewed sense of purpose. Whether it’s navigating complex leadership challenges, fostering team cohesion, or pushing past mental roadblocks, John’s approach is nothing short of remarkable.
Louise is a dynamic and results-driven Leadership Coach with decades of leadership experience spanning a wide range of industries. As an ontologically trained and accredited Master Coach and facilitator, she brings a deep understanding of what it takes to succeed in complex, high-stakes environments.
Her extensive experience working with global, domestic, and local teams gives her a deep understanding of complex team dynamics and the challenges experienced across all levels within a team, uniquely positioning her to support clients in addressing and transforming their results.
Louise specializes in cutting through the roadblocks and blind spots that hinder executives, leaders, and high-performance individuals from unlocking their full potential. Whether it’s navigating complex relationship challenges, enhancing team performance, or being fulfilled in life, Louise partners with her clients to achieve transformative outcomes. Her coaching approach is grounded in trust and accountability, delivering insight, action, and measurable progress—supporting leaders move from where they are to where they truly want to be.
Suzanne leads Intuit360’s People + Culture division, bringing decades of experience across leadership, organizational transformation, and change management roles in Australia, Asia Pacific, Europe, and MENA. Her expertise spans multiple industries, and she is known for her exceptional ability to translate business strategy into transformative people and culture initiatives that drive meaningful, lasting impact.
Suzanne’s approach is both holistic and integrated, focusing on fostering environments where employees thrive, leaders grow, and culture aligns with business goals. Passionate about creating exceptional workplaces, she moves beyond traditional compliance-based People and Culture models to inspire high performance, deep employee engagement, and resilient, customer-focused cultures. As a mentor, coach, and strategic consultant, Suzanne is committed to empowering people and culture teams to build strong, values-driven organizations that succeed in today’s dynamic marketplace.
Leadership is no longer defined solely by strength, decisiveness, and authority. Modern leaders
are expected to demonstrate emotional intelligence, authenticity, and, crucially, vulnerability.
In the journey of personal growth and leadership, two essential traits stand out as pillars of success: courage and confidence.
Leadership coaching is a powerful tool that goes beyond
improving individual performance.